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Thanking and managing donors

As an organizer, you can thank donors and make donations anonymous from within your GoFundMe account.

To comply with data protection regulations, it’s not possible for us to provide a complete list of your donors' information.

If you're a nonprofit and need this information for tax purposes, please review this article for instructions on accessing your nonprofit data.

Thanking donors

You can contact donors using GoFundMe’s thank you feature. Aside from showing your appreciation and keeping lines of communication open, thanking donors can also keep your fundraiser’s momentum up.

Follow these steps to send virtual thank you notes:

Automatically send thank yous (currently available in the United States)

  1. Log into your GoFundMe account and choose "Your fundraisers" from the top right menu
  2. Choose the "Supporters" tab from the left menu
  3. Choose "Settings" in the banner saying "Automatically thank donors"
    • This feature is automatically turned on, but you can toggle it off here.
  4. If you want to keep automatic thank yous, you can draft your thank you message here. We have one ready for you, but you can also edit it to match your own voice and appreciation
  5. Be sure to "Save"

Manually send thank yous (United States)

  1. Log into your GoFundMe account and choose "Your fundraisers" from the top right menu
  2. Choose the "Supporters" tab from the left menu
  3. Select “Thank” to the right of the donor's name and type your message in the field
  4. Click “Send” and the next unthanked donor will automatically populate so you can continue sending messages

If you would like to thank all unthanked donors, there will be a banner under your donations tab where you can select "Write a thank you." 

Manually send thank yous (All other countries)

  1. Open your fundraiser dashboard, and select the "Donations" tab
  2. Select "Thank" to the right of the donor's name and type your message in the field
  3. Click "Send" and the next unthanked donor will automatically populate so you can continue sending messages

If you want to thank all unthanked donors, there is a banner under your donations tab where you can select "Write a thank you".

Here's an example of a well-crafted thank you note: 

Hi Kelly, I can't thank you enough for your generous donation to Sparky. It means so much to me, and it's truly going to help his recovery. We'd be forever grateful if you could share our fundraiser link, (Insert Link Here), with any animal lovers you know through email, text, or social media. Spreading the word is incredibly helpful to our success. Thanks again!

Interested in a more personalized thank you? Check out our blog post, "Step-by-Step Guide: Writing a Thank You Letter for a Donation". 

Looking for additional tips for success? Check out the videos below.

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